> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpcenter.shiplink.se/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Chat

| Don't miss out on Shiplink's chat features!

# Chat with Shiplink

** Get help in real time by contacting us via our chat function. **

Do you have problems with [send pallets](https://www.shiplink.se/en/send-pallets/), or something else? Try using our much appreciated chat the next time you need help. We usually respond within a few minutes during office hours.

### Features
* ** Chat ** Ask your questions directly to our competent customer service! We usually respond within a few minutes.
* ** Screen Monitor ** Does it not work to place your order? If you do not find where to print, you can give us access to mirror your screen! We can then monitor your booking in real time and make sure you manage the booking correctly.
* ** Screen control ** To provide total service to you as a customer, we can also control your screen from our office. With permission, it is possible for us to control your screen completely, to help you with your problems as smoothly as possible.

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**It's super easy to get started!**



![](https://storage.crisp.chat/users/helpdesk/website/177a33d58559b600/skarmavbild-2021-04-07-kl-0845_90mgk3.png)
_Click on the small icon in the lower right corner of the screen at Shiplink.se_

![Shiplink chat](https://storage.crisp.chat/users/helpdesk/website/177a33d58559b600/skarmavbild-2021-04-07-kl-0842_xg6rnb.png)
_When the window opens, you can start chatting with our customer service! _

|| Click on the small icon at the lower right of your screen to test the cool features of the chat today!