> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpcenter.shiplink.se/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Estimated delivery date

![](https://storage.crisp.chat/users/helpdesk/website/d3949826-7f1a-46be-bf70-200fce738a39/1e4bf028-165c-49c5-bd14-94f5e8e5a383.png)
# Estimated Delivery Date

* **Delivery date**
The estimated delivery date is preliminary, and not guaranteed.

* **No deliveries are guaranteed for specific days**
Due to external factors which may affect the transports, no delivery dates are guaranteed. Such factors   may be a greater quantity of deliveries, sicknesses, traffic conditions, vehicle problems, etc.).

* **Emphasis on correct information**
To make your delivery as fast and smooth as possible, it is important that all the information you provide at the time of booking is correct. Incorrect information in the booking can mean that the delivery will be delayed. Inaccuracies can also lead to a late payment charge.

* **Time of delivery**
Deliveries are ordinarily taking place between 8 a.m - 17 p.m at weekdays. Local deviations may exist. You can request a specific delivery time, but that time can not be guaranteed. 

* **Time and routine for home delivery**
When delivering to individuals, or when a notification has been added as an option, a sms/phone call notifies the receiver when the goods arrives at the final terminal before delivery. The notification may lead to an extended delivery time, depending on when the receiver responds to the notification, or if there is a lot of goods ready for delivery at the time.

* **Signage at delivery address**
It is important that there is a clear signage at the delivery address, so the driver easily can find where to deliver the goods. Insufficient signage may lead to surcharges to cover notifications costs.

|| ✅ Always double-check the measurements, weight and recipient address before finalizing the booking - it will save you time and money!
---
A compilation of surcharges in relation to deliveries is [Post-billing, additional costs and fees](https://helpcenter.shiplink.se/en/article/post-billing-additional-costs-and-fees-tpk78h/). 

|| If you have any questions regarding the delivery, please contact our [Kundservice](/sv/article/kundservice-xu9fr3/).