> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpcenter.shiplink.se/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Knowledgeable customer service


# Personal and skilled customer service

At Shiplink, we want you to feel secure as a customer and offer the help you need during all your bookings and shipments. We are a smaller, but steadily and thoughtfully growing customer service with extensive experience and loads of knowledge. We easily understand your shipping needs and are always at hand to answer questions or concerns.

![](https://storage.crisp.chat/users/helpdesk/website/177a33d58559b600/shiplink-customer-service_1hduzqd.png)
#### Contact us via email, phone, or chat:
**Phone:** We are available at phone number 010-207 06 66.
**Email:** Email us at kundservice@shiplink.se and we will ensure to respond as quickly as possible.
**Chat:** Chat and get answers in record time. You can find the chat in the lower right corner of the screen.

#### Customer Service Opening Hours
**Monday-Thursday:** 08:30-16:30 (closed for lunch 12:00-13:00)
**Fridays:** 08:30-16:00 (closed for lunch 12:00-13:00)
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➜ Need to book a shipment right away? [Click here](https://www.shiplink.se/en/book/).
➜ A recurring freight sender? Create an account [here](https://www.shiplink.se/en/register/second-step/).