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Full and part load with home delivery

Full and part load with home delivery

Full and part load with home delivery is a door-to-door service within Sweden. From staffed business address to residential addresses on weekdays during office hours. Pick-up takes place during the day, 08:00-17: 00. If you want a more exact time, contact Shiplinks customer service.

Important to know about the service
There must be free height of at least 4.5 meters at sender and receiver
30-60 min loading and unloading included, if it takes longer, costs may be added
If special loading and unloading aids are needed, the sender and recipient are responsible for having them available. For example, a truck to lift on/off the goods from the car.

What is included in the shipping service?
Collection from a staffed company
Delivery to a residential address
Delivery to plot boundary / sidewalk
Notification to the recipient is included - delivery takes place on the day the recipient himself chooses together with the carrier
Delivery notice 30 min before delivery
Time window of 2-4h is offered to the recipient (does not apply to all carriers)
Basic Coverage

Examples of options
Pick-up and delivery with tail lift, available as an option if needed (Maximum weight 800kg and maximum dimensions 2.4m x 1.1m x 2.2m).

Individual packages with a weigh that exceeds 35 kg must be placed on a pallet. The calculation states weight and dimensions, including stool and packaging. Price is based on weight and volume.

Please note that the service does not include carrying or installation. Delivery takes place to the address specified at the time of booking. Requests for assistance with carrying or driving the pallet to another address are not possible.

What happens if the recipient is not present at the delivery?
Then the transport goes back to the terminal. Delivery obstruction may be charged, as well as a notification fee to confirm that the recipient is in place at the next delivery. Depending on the size of the consignment, a new cost for a new delivery may need to be priced in connection with a delivery obstacle.

What happens if the sender is not present when picked up?
In the event that the sender is not available for collection and the goods cannot be loaded, the entire transport cost will be charged. This is because the entire transport and the truck are booked for this particular transport.

How should I package my shipment?
Your shipment is handled and sorted at the terminal together with other goods. Add shock-absorbing material based on the nature and fragility of the content. The goods must stand still and the weight must be evenly distributed on the pallets. Feel free to document the packaging with photographs to facilitate the complaint process in the event of damage.

How is my shipment shipped? Usually a batch shipment is handled with a direct car from the sender to the recipient. A reloading can take place depending on whether there is a requirement for a tailgate lift when picking up or delivery. Transshipment for other reasons may occur but is unusual and should not affect delivery time or handling.

How long is the delivery time? Delivery time varies, but normally it takes between 1-3 working days from collection. However, some exceptions occur when some locations are not served daily for collection or delivery.

The purpose of this description of the service is to provide an idea of ​​how the transport is carried out and what is included. We reserve the right to amend any clerical errors.

Updated on: 12/06/2024

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