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Parcel to delivery point

Parcel to delivery point

Parcels to a delivery point or also called delivery agents is a delivery service within Sweden. From a staffed company with delivery to the recipients nearest delivery point/agent.

What is included in the shipping service?

Collection from a staffed company address
Delivery to agents/delivery point
Notification via text/email
Basic Coverage
13 days stay time at agent (Return day 14)

🌐 Send abroad? Here you can read about the service: Package to delivery point EUROPE.

Important to remember

Tires as a type of parcel are not allowed in this shipping service. Home delivery required.
Max 20 kg per parcel. It is very important not to exceed this limit.
Within 13 days the parcel must be picked up by the recipient, day 14 it will be returned.
Upon return, additional transport costs will be charged.

MAX REAL WEIGHT 20 kg: This shipping service has a strict rule of max 20 kg in real weight. According to work environment laws, staff at the agent may not carry heavier. If parcels heavier than 20 kg are booked, it automatically changes shipping service to home delivery and is charged afterwards.

How should I pack my package?

Your parcel is handled and sorted at the terminal together with other goods. Based on the nature of the content, it is important to add shock-absorbing material depending on how sensitive the content is. The goods must lay still and the weight must be evenly distributed in the package. It is recommended that the goods must pass a shake test and be able to protect the goods in the event of a drop/fall of 1,5 meters. Feel free to document the packaging to be able to demonstrate how the packaging is made in the event of damage.

How is my parcel shipped? Your parcel is handled and sorted via at least two terminals. The freight is picked up by the carrier and driven to the nearest terminal. At the terminal, the parcel is machine-sorted together with other goods that are going to the same area in Sweden. The parcel is then packaged in cages together with other goods and driven to the next terminal. From this terminal, the parcel is finally driven out to the delivery point and will be announced that it is available for collection.
How long is the delivery time? Delivery time varies but is normally between 1-3 working days from collection. However, there are some exceptions as some locations are not served daily for collection and/or delivery.
Do additional costs arise when packages are not picked up? Yes, upon returning goods to the sender, additional transport costs are charged. When a return delivery is automatically generated, costs for the transport are also added.

TIRES ARE FORBIDDEN TO SEND. This service prohibits tires as a type of package. Regardless of whether it is packaged in plastic or cardboard, this type of parcel is not approved. This is derived from work environment laws and regulations at the carriers. If tires are sent anyway, your transport will be rebooked to the correct service and the difference will be debited afterwards.

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Updated on: 10/02/2023

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