Priority parcel

Priority parcel is a door-to-door delivery service of packages within Sweden. From a manned business address to another manned business address without notification upon collection or delivery.

Priority parcel transport Very important
The transport includes a status of the package which means that it is prioritized through the transport chain. Delays usually occur due to lack of space and this is avoided through a priority delivery.

Guaranteed delivery Very important
Delivery must be made no later than 12:00 on the estimated day of delivery in connection with the booking. If delivery takes place later than this, the entire shipping cost will be refunded. This requires that collection has taken place according to the desired date of collection. No compensation for delayed collection. The guarantee delivery is calculated from the day when collection took place.

What is included in the shipping service?
Pick-up from a staffed company address
Priority parcel transport
Delivery before 12:00 to staffed company
Guaranteed delivery
Fixed price
Basic Coverage

This shipping service requires that the recipient and the sender are staffed during office hours between 08:00 and 17:00 in order for the guarantee to be applied. This requires that collection has taken place according to the desired date. No compensation for delayed collection.
If you have questions about this shipping service, do not hesitate to contact our customer service
How should I pack my package?
Your package is handled and sorted at the terminal together with other goods. It is important to add shock-absorbing material based on what the content is, depending on how sensitive the content is. The goods must lay still and the weight must be evenly distributed in the package. Feel free to document the packaging to be able to demonstrate how the packaging was done in the event of damage.

How is my package shipped? Your package is handled and sorted via at least two terminals. The freight is picked up by the carrier and driven to the nearest terminal. At the terminal, the package is sorted together with other goods that are going to the same area in Sweden. The package is then packaged in cages together with other goods and driven to the next terminal. From this terminal, the package is finally delivered to the receiver.
How long is the delivery time? Delivery time varies but is normally between 1-3 working days from collection. However, there are some exceptions as some locations are not served daily for collection or delivery.

The purpose of this description of the service is to provide a description of how the transport was carried out and what is included. We reserve the right to amend any clerical errors.

Updated on: 01/10/2021