How to create and set up your company-specific email for freight tracking

Three tips!

Simple tools: There are cost-effective and user-friendly web-based tools. This makes it easy and enjoyable to update the content. An example of such a recommended tool is Canva.

Experiment: Try different settings, different messages, and images. Sometimes the unexpected can turn out really well.

Book advice: If you have activated Fraktavdelning in your company account, expert advice is included. You can get advice and tips on how to approach your tracking page. Book here.


Follow these steps to learn more about your own tracking page.

In the left menu, click on Company settings and then on Unique tracking email. You have now reached the settings to create your own tracking email.


To be able to change, update, preview, and activate the page, you must click on Activate.


Save your changes by clicking the Save button.


To see your changes and updates, click on Preview. A window opens. To close the preview window, scroll to the bottom and click on Close Preview.


Under Basic Settings, you can easily change the appearance of texts, colors, and whether the boxes should have shadows or not.


Add your logo by dragging and dropping the image file into the box. Supported file formats are: jpg, png, and gif (the file must not exceed 2 MB).


Add your image by dragging and dropping the image file into the box. Supported file formats are: jpg, png, and gif (the file must not exceed 2 MB).


By choosing Hide Shiplink's logo or Show Shiplink's logo, you can choose at the bottom of the page whether you want to show Shiplink's logo or not.


Don't forget to save when you're done with your changes.



➜ Do you have questions about the tracking email? Contact our customer service here.

Updated on: 19/12/2023