To think about as a recipient

Important knowledge for you as a recipient! 🚛

Please note that Shiplink a shipping service for companies and corporate goods

Unmanned company as recipient Very important
If the recipient is a company that is not staffed Monday to Friday between 8-17 or that the recipient needs a notification/call before delivery, then one or more options are required: Notification and/or Delivery notice. Notification means that the carrier contacts and books a day for delivery with the recipient. Delivery notification means that the driver calls approx. 30 minutes before delivery. Warehouse rent is added after 4 days. A Swedish +46 mobile number for the recipient is required.

Delivery to private person Very important
Delivery to a private person includes some form of notification where the carrier and receiver decide on a specific day, or that the goods are picked up from the terminal. This is always included in the price of the shipping service.

Delivery to a company address Very important
When the recipient is a company, you must enter a company name. If it is a sole proprietorship, the full company name must be stated, eg. "Lucas Anderssonsole proprietorship" to avoid additional fees. In order for it to be counted as a business address, the address must be staffed during office hours and the recipient's name must be clearly signposted so that the driver can easily find it. See examples below of existing addresses;

Receipt in connection with delivery Very important
Upon delivery, the recipient is required to provide a receipt for the delivery. Receipt without remark means that the goods are undamaged in appearance and the delivery is complete. To read more about the receipt at delivery click here There you can download a very useful checklist of what must be examined before acknowledging goods. Set it up in the office / warehouse and share with colleagues and customers, so you always know what applies.

Delivery time
Delivery usually takes place on weekdays between 8 am - 5 pm. Local deviations may occur.

Get contacted in connection to the delivery
There are two options for the recipient to be contacted when delivering to companies: Notification and Delivery Notice. Notification means that the carrier books a day for delivery together with the recipient. Delivery notification means that the driver calls approx. 30 minutes before the delivery is due. The options must be made in connection with the booking of the shipment.

Delivery does not include carrying assistance
The driver comes with the necessary aids to get your goods from the truck or van. Carrying assistance, for example, stairs, lifts or to another place at the address is not included in the service.

Potentially missed or delayed delivery
No specific day or time can be guaranteed for delivery under any circumstances. All dates and times for delivery are estimated as external factors can affect the planning of the delivery and thus be delayed or completely prevented.

Any additional charges in connection to the delivery can be found in the following help article: Efterdebitering & kostnader

✅ Click here to download the checklist. Set it up in the office or warehouse and share with colleagues and customers - so he you check what applies when it's time to receive goods. Click here for a Swedish version)

Do you have questions or thoughts about pick-up or anything else? Contact our customer service!

All transports are performed in accordance with our terms of assignment and personal data is processed in accordance with our GDPR policy.

Updated on: 10/09/2024