Invalid and unauthorized goods

The list below applies regardless of whether you are included in our insurance or not. Shiplink can therefore not compensate in the event of damage or loss in connection with you sending unauthorized goods. Complete transport terms can be found here.

If you have more questions or concerns, please contact our Customer Service.

Invalid goods with exceptions ⚠️Important information

The following types of content may be sent but at your own risk, they are considered not permitted goods according to the law of transport NSAB and our insurer. This means that no compensation takes place in the event of damage or loss. If goods get stuck in control at the terminal due to that the contents are classified as invalid goods, transport and additional costs will accrue to the freight payer.

• Living plants
• Antiques, art, paintings, collectibles and auction items
• Temperature sensitive goods
• Fresh produce and food
• Alcoholic liquids with (up to 24% alcohol)
• Tobacco
• Personal belongings

Dangerous Goods ⚠️Important information

Dangerous goods are substances or products that can cause harm to people, property, or the environment, such as flammable, explosive, or chemical products. Classification is governed by regulations such as ADR, IMDG, RID, and IATA-DGR. Dangerous goods may only be shipped if they are correctly classified, labeled, documented, and approved for transport in accordance with applicable regulations and the selected shipping service.

Examples of dangerous goods:

• Batteries
• Chemicals
• Paint and solvents
• Spray cans
• Gases
• Cosmetics
• Perfumes
• Certain cleaning agents
• Certain machinery or products containing hazardous components

It is the shipper’s responsibility to ensure that all information is correct and that the goods comply with all requirements. Incorrect handling may result in shipment delays, additional charges, or the shipment being rejected. Shiplink is not part of the responsibility chain for dangerous goods and does not assume responsibility for classification, documentation, or content. Read more about dangerous goods here.

Invalid and unauthorized goods ⚠️Important information

Below types of content must absolutely not occur in our handling. Should these appear in the shipment, transport and additional costs will accrue to you as sent. In the event of damage due to unauthorized content, prosecution or claims for damages are brought.

• Vape products / e-cigarettes / electronic cigarettes and accessories
• Gold, silver, valuable materials, valuable jewelry and watches, including precious metals, gemstones, and industrial diamonds
• Currency, cash, coins, banknotes, securities or equivalents, passports, negotiable instruments, valid financial documents, credit or bank cards
• Weapons, weapon parts, and ammunition
• Narcotics, drugs, or medications
• Pornographic material
• Counterfeit goods and replicas
• Illegal goods such as ivory, fur, and products from endangered species
• Goods subject to legal restrictions for import, export, or domestic transport
• Stolen goods
• Waste
• Living or dead animals and insects
• Human remains, including ashes
• Alcoholic beverages (above 24% alcohol content)
• Computers and electronics containing batteries are not allowed in air transport, as they are classified as dangerous goods.

We disclaim all liability for invalid and unauthorized goods. Invalid and unauthorized goods means goods that contain any of what is listed above, or otherwise such goods which according to the Freight Forwarder's Applicable Terms are invalid goods or which otherwise require a special procedure or agreement.

All transports are performed in accordance with our terms of assignment and personal data is processed in accordance with our GDPR policy.

Updated on: 09/04/2026