Earliest Pickup Date

No pick up date is guaranteed
When choosing your pick up date, you are choosing the earliest date of which your goods can get picked up. Due to external factors which may affect your pick-up (such as: greater quantity of pickups, sickness, traffic conditions, vehicle problems, etc.), no date is guaranteed.

Time of pickup
Pickups are normally scheduled between 12 p.m - 5 p.m on weekdays. Local deviations may result in pick-ups before 12 p.m.

Signage at pickup address
Make sure to clearly signage your business name at the pick-up address. It helps the driver to find you quicker. Due to their tight schedules, and lack of telephone numbers, it is not always possible for them to call the contact person at the time of the pick-up.

Pickups at other businesses, and quittance
Shiplink, and our transporters, only pick up goods from manned business addresses. Agreements beyond these terms are at the customers own risk. At the moment of pick-up, you have to make sure that the driver signs your transmission list. That is your quittance that your goods have been picked up by a third party. Without that quittance, you won't be able to receive a compensation if the goods is lost.

Not picked up
If your pickup is not collected, it will be rescheduled for the following day, or an other day that suits the sender.


A compilation of surcharges you can find here: Post-billing, additional costs and fees.

If you have any questions regarding pickups, please contact our Cumstomer Services.

Updated on: 25/03/2024