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Home Delivery Parcel (evening)

Home delivery Parcel (evening) is a door-to-door service (with DHL) in Sweden where delivery takes place in the evening between 19-22. From staffed business address to private home address. The transport includes notification where the recipient has the opportunity to influence the day and time interval for delivery. Delivery usually takes place on weekdays between 19-22, but other times may occur depending on the place where the consignee lives.


What is included in the shipping service?

Collection from a staffed company
Home delivery during evening 19-22 to front door
Notification to the recipient is included - delivery takes place on the day the recipient himself chooses together with the carrier
Delivery within approx. 4 days after notification is included. When the recipient is notified, they are offered delivery within four days, the recipient needs a longer time, costs for warehouse rent may be added
Delivery notice to the recipient about 30 minutes before delivery if needed. In connection with the delivery to take place, the driver will try to call the recipient once to announce that he will be there soon so they can prepare. The consignee must be present on the booked date they have agreed with the carrier
Change of delivery method - If possible and the conditions exist, the recipient can change the delivery to a more suitable service (eg addition of delivery without receipt)
Fixed price
Basic protection
100% climate compensated shipping

☝️Note that the service does not include bearing or installation. Delivery takes place to the front door.

How does the notification work?
When the consignment reaches the last terminal (before delivery to the recipient), the transport stops and notification takes place. The notification includes instructions and opportunities for the recipient to supplement with valuable information such as type of accommodation, port code, etc.

Should the customer sit and wait for the estimated date?
No! Home delivery is never made before the recipient and the carrier have been in contact with each other and set a date

How should I pack my package?
Your package is handled and sorted at the terminal together with other goods. It is important to add shock-absorbing material based on the durability of the content. The goods must lie still and the weight must be evenly distributed in the package. Feel free to document the packaging in order to be able to prove the packaging in the event of damage.

Inform the recipient! To avoid misunderstandings, it is important that you as a shipping customer inform the recipient of how the delivery will take place at all times. In this way, the customer gets a better and clearer expectation of how the delivery will go and the recipient will be satisfied.
How is my package shipped? Your package is handled and sorted via at least two terminals. The freight is picked up by the carrier and driven to the nearest terminal. At the terminal, the package is sorted together with other goods that are going to the same area in Sweden. The package is then packaged in cages together with other goods and driven to the next terminal. From this terminal, the packet is finally output to the receiver.
How long is the delivery time? Delivery time varies but is normally between 1-3 working days from collection. However, some exceptions occur when some locations are not served daily for collection or delivery.

The purpose of this description of the service is to provide an idea of ​​how the transport is carried out and what is included. We reserve the right to make any typos_
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