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Packaging parcels the right way

Packaging parcels the right way

The best way to prevent damage is to pack according to what the content of the package require. The carrier's responsibility is to transport the goods, your responsibility is to pack so that the goods can handle the journey and if something unexpected should happen on the road. The goods will be subjected to strain when it is loaded together with other goods and passes through terminals. Every day, 40,000 parcels and pallets are handled by both staff and machines that sort incoming goods at terminals.

Proper packaging are crucial for your goods to arrive unharmed and on time! Which means that investing resources in materials to be able to pack properly saves both time and money in the long run. Your local packaging supplier is a good source of information on materials and equipment that best suits your content.

⬇️ Download our packaging PDF - Print out to hang up where you pack your goods, so all colleagues at the company can take part of this valuable information.

Three good tips for the right packaging in a box:
Do not skimp on the packaging material. It is not always the seemingly cheapest option that gives the lowest total price in the end. Buying too many and e.g. too large boxes can make the shipping cost higher than if you adapt the boxes to the content.
Make sure to centre the item inside the box for even weight, this is especially important for heavier items. It is a good way to prevent damage during transport.
A good rule is to make the inside of the package soft to dampen shocks, and the outside hard to avoid squeezing.

Guidance for inner packaging

Guidance for outer packaging

❓What is machine sorting? ️▶️ Watch this clip & get an insight into how goods are sorted at the terminal.

📌 Are you packing to place goods on a pallet? Read more about how to pack pallet here.

What responsibilities you must follow as a freight booker

You must follow these points when sending goods - it is your responsibility as a freight booker and sender. This applies regardless of which carrier you use or whether you have insurance on your content or not.
Package correctly and according to the content - Each item has different needs for packaging. Become a packing professional, read this article.
Check if your goods are allowed or not allowed goods - What is allowed and not allowed? Click here.
Make sure the driver signs the consignment list, no exceptions - This is your proof that the goods have been picked up. More about that and other things to know as a sender can be found here.
Visible damage upon delivery - If damage is discovered on the outer packaging upon delivery, the recipient write damage on the receipt. How & what to write you can read about here.
Concealed damages - Damage to the content must be reported to Shiplink's customer service within 7 days from the delivery date.

👋 Do you have questions or concerns about how to best protect your content? Contact us via: chat, telephone: 010-20 706 66 or email:

The purpose of this article is to guide when packing parcels. We reserve the right to amend any clerical errors .

Updated on: 28/10/2022

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