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Packaging - why you need it [GUIDE]

Different types of outer packaging

What is packaging and why is it so important?

When we talk about packaging, we mean what your goods must be packed in to be protected during transport.
An outer packaging is for absorbing bangs, shocks, pressure and tears that occur during the transport chain.
Examples of outer packaging: Cartons, pallets, cages, plastic boxes, pallet collars, wooden boxes, pallet containers, etc.
An inner packaging is for separating products from each other, stabilizing and keeping them still in the packaging. It is also the inner packaging that protects the goods when there is an impact that the outer can not withstand itself.
Examples of inner packaging are: Bubble wrap, foam foil, corrugated cardboard, air or foam pads, packing chips, Styrofoam, etc.

The packaging must protect the product, facilitate handling, facilitate storage, facilitate transport, hold the goods together, inform, be user-friendly and market the product.
In addition, it is important to, as far as possible, choose a package that is environmentally friendly.

When choosing packaging, it is important to have a holistic view and think early about what requirements are placed on the packaging.
In simple terms, it can be said that the amount and type of packaging depends on how fragile the goods are. More fragile goods place greater demands on the packaging so that it can be handled without the risk of the goods being damaged during transport.
If you want to read more about the packaging itself, you can do it here: Packaging - All about packaging

In our General Terms and Conditions it appears that it is always the sender's responsibility that goods sent are appropriately packaged.
If this is not the case, you risk both the driver refusing to load the goods and not being able to receive compensation if the goods are damaged during transport. It is therefore important that you pack and do it in a way that is adapted to the product and that allows the goods to be easily handled and transported.

7.4 Goods and packaging. The user is responsible for ensuring that goods are packed and packaged in an appropriate manner, that goods and their packaging and packaging can withstand mechanical sorting, normal transport handling and load securing for the relevant mode of transport and that goods or packaging do not damage other goods. Vessels containing liquids should e.g. be packed with a sufficient amount of absorbent material and be well packaged in packaging. The goods must be physically cohesive and physically manageable in one piece, regardless of the Transport Service.

But what does that mean?
Appropriate means you can not pack everything in the same way. Without you having to take care of the different needs each product has when it comes to packaging.
Glass is fragile so they need more protection, a sweater is soft and does not need as much protection.
A phrase that is often included when defining what is appropriate is that they should be able to handle normal goods handling. It can feel fuzzy if you have never seen what a sorting terminal looks like, know the work environment rules for goods handling or know which laws apply to load securing on the road.

What counts as normal transport handling is different between different types of goods. Pallets are handled in one way while packages receive a different type of handling. And if you send special goods, it must be handled in another way.

Read more about what normal handling is of different types of goods Packages & Pallet

If you want help or feel unsure about anything - Feel free to contact customer service!
We are here to answer all your questions! Tel. 010-20 706 66 or

Updated on: 17/09/2021

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