Shiplink Hjälpcenter
  • English
  • Swedish
Go to website
Back
Articles on:Damages & losses
About insurance & procedure for damaged or lost goods.

Categories

  • Shipping Department
  • Shiplinks freight services
  • Calculate price & book
  • Freight documents
  • Shiplink company account
  • Payment & invoices
  • System integration
  • Damages & losses
  • Shiplink blog
  • Legal & about Shiplink
  • Basic coverage, goods insurance & compensation
    Insuring your goods is always recommended, as unforeseen events that can not be affected can cause damage during transport. Read about different insurances to make the right choice.Popular
  • Is the goods stackable?
    How do you know if the goods are stackable? Shiplink guides you through the requirements that need to be met.Popular
  • Packaging [GUIDE] - All about packaging
    Freight shipping requires you to package your parcel and pallets to secure the content, learn how you package your goods in the right way with Shiplink!Few readers
  • Register a complaint
    Read about how to register a complaint about damaged goods or lost goods during shipping. This is what you need to know when you register it.Few readers
  • Normal goods handling - Packages [GUIDE]
    The life of a package can be tough sometimes as freight handling involves a journey with a lot of machine handling and congestion among lots of packages. The journey is described here.Few readers
  • Tracing of lost goods
    Most packages that are shipped arrive as they should, however, the accident may occur and packages may get lost. What happens when it happens and how does a goods search work? Read more about how Shiplink handles this situation and what you as a sender should keep in mind when shipping to prevent lost packages.Few readers
  • Send fragile goods
    How to send fragile goods in 2021? We have the recommendations and answers to the most common questionsFew readers
  • Normal goods handling - Pallet [GUIDE]
    Pallet goods have gentler handling than packages with more manual handling, when moving, there is often a person on site so handling is adapted to what that particular pallet needs.Few readers
  • What should be noted upon delivery?
    Upon delivery and receipt of a shipment, the recipient is responsible for checking the delivery. Inspections must be made of externally visible damage and whether the shipment is complete.Few readers
  • Packaging - why you need it [GUIDE]
    What is packaging and why is it so important? Minimize the risk of damage with proper packaging that protects the goods.Few readers
  • Complaint in case of damage or loss [GUIDE]
    Instructions on how to report a complaint to Shiplink when something has broken or disappeared.Few readers
  • [Guide] Register claims case in case of damage or loss
    If damage or loss has occurred - do this immediately! If you discover damage - Tear, hole, opening, pressure damage or moisture on outer packaging upon delivery so you must note the word "damage" in connection with your signature. Download our checklist and hang it where you receive gods - that way you and you colleagues willFew readers
  • What should be noted in connection to a delivery?
    What should be noted in connection to a delivery? When delivering and receiving a shipment, it is the recipient's responsibility to check the delivery. Check for external visible damage and if the shipment is complete. A receipt with only your name means that you certify that the shipment has been delivered to your satisfaction in good condition and is coFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025 Shiplink Hjälpcenter